How should a hotel handle a guest who reports discomfort after a new filter is installed?
Last reviewed: .
How should a hotel handle a guest who reports discomfort after a new filter is installed?
A guest who feels unwell is cared for by a health professional, and a complaint about a product installed in a room goes to the party that supplied that product.
The label for the NanoFlashing™ Air Filter states: “It is not a medical device and is not intended to diagnose, treat, cure or prevent disease.” The Terms of Use state: “Do not use Site Content to diagnose, treat, or make a patient-care or infection-control decision.” and “Do not delay or replace professional care because of Site Content.” The company gives no medical advice and does not assess a person's symptoms.
Source: C-POLAR — Terms of Use, section 3, https://cpolar.tech/terms/; NanoFlashing™ Air Filter label, About this product.
Reviewed on .
Sources
- C-POLAR — Terms of Use, section 3
- NanoFlashing™ Air Filter label, About this product