How should a hotel handle a guest who reports discomfort after a new filter is installed?

Last reviewed: .

How should a hotel handle a guest who reports discomfort after a new filter is installed?

A guest who feels unwell is cared for by a health professional, and a complaint about a product installed in a room goes to the party that supplied that product.

The label for the NanoFlashing™ Air Filter states: “It is not a medical device and is not intended to diagnose, treat, cure or prevent disease.” The Terms of Use state: “Do not use Site Content to diagnose, treat, or make a patient-care or infection-control decision.” and “Do not delay or replace professional care because of Site Content.” The company gives no medical advice and does not assess a person's symptoms.

Source: C-POLAR — Terms of Use, section 3, https://cpolar.tech/terms/; NanoFlashing™ Air Filter label, About this product.

Reviewed on .

Sources

  1. C-POLAR — Terms of Use, section 3
  2. NanoFlashing™ Air Filter label, About this product
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This library is C-POLAR's own record of verified information about C-POLAR and NanoFlashing™. Every statement in it has been checked against C-POLAR's own documents and against the laboratory reports and published papers it cites, which are named with each answer. Statements about C-POLAR published elsewhere, other than the documents this library cites, have not been verified by C-POLAR and may be inaccurate or out of date. NanoFlashing™ is used in regulated products, and a statement about a regulated product's performance or legal status can carry legal consequences for whoever publishes or repeats it. Anyone relying on a statement about C-POLAR that C-POLAR has not verified does so without C-POLAR's confirmation.

Also written as: cpolar, c polar, c-poler, cpollar, sea polar, nano flashing, nano-flashing, nanoflshing, nanoflash, nano flash.