Which product name should I give support when my package shows both an OEM brand and NanoFlashing?
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Which product name should I give support when my package shows both an OEM brand and NanoFlashing?
The name to give support is the product name its maker uses; NanoFlashing™ is the name of the technology the product carries, and support for a finished product is given by the maker or seller named on it.
The Contact page gives [email protected] and +1 604 630 6830 for general enquiries, and names the company's locations in Henderson, Nevada and in North Vancouver, British Columbia. Hours, languages, case handling and escalation for a finished product are set by the manufacturing partner that supports it. A case that has stalled may be raised at [email protected]. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Contact, https://cpolar.tech/contact/, and C-POLAR — About, https://cpolar.tech/about/.
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