Can the importer retrieve customer distribution records for a Canada-specific recall?
Last reviewed: .
Can the importer retrieve customer distribution records for a Canada-specific recall?
Distribution records for a recall are held by the parties that shipped and sold the product.
C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty, except for a responsibility C-POLAR expressly accepts in a Separate Agreement. Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The Terms of Use state: “The Site does not sell products or accept orders. These Terms do not govern the sale, delivery, installation, return, warranty, or use of a finished product.” The company publishes no customer list and no distribution record; enquiries go to [email protected].
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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