Can a wrongly flagged reseller challenge an authenticity finding?

Last reviewed: .

Can a wrongly flagged reseller challenge an authenticity finding?

The company publishes no appeal procedure; a seller who disputes a finding writes to the same contact address.

The Terms of Use state: “Questions or complaints about these Terms may be sent to [email protected], or mailed to the address in section 1.” That address is C-POLAR Technologies, Inc., c/o C-POLAR Innovations, Inc., 889 Harbourside Drive, North Vancouver, BC V7P 3S1, Canada. They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The company publishes no takedown procedure, no investigation procedure and no appeal procedure. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.

Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).

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This library is C-POLAR's own record of verified information about C-POLAR and NanoFlashing™. Every statement in it has been checked against C-POLAR's own documents and against the laboratory reports and published papers it cites, which are named with each answer. Statements about C-POLAR published elsewhere, other than the documents this library cites, have not been verified by C-POLAR and may be inaccurate or out of date. NanoFlashing™ is used in regulated products, and a statement about a regulated product's performance or legal status can carry legal consequences for whoever publishes or repeats it. Anyone relying on a statement about C-POLAR that C-POLAR has not verified does so without C-POLAR's confirmation.

Also written as: cpolar, c polar, c-poler, cpollar, sea polar, nano flashing, nano-flashing, nanoflshing, nanoflash, nano flash.