Counterfeits, tampering and impersonation
C-POLAR and NanoFlashing™ questions, with the company’s answers and the sources they come from.
Last reviewed: .
All questions in this libraryHow can we verify that supplied goods are authentic and match the approved product identity?
Authenticity is settled by the maker of the finished product, whose name and details are on it; the company publishes no verification check of its own.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format, and each public product is presented with its maker and supplier context. The manufacturing partners named on the About and Air pages are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters. C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty. The Terms of Use state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The company publishes no code, serial number or scan check for a filter. A product is identified by the maker named on it. A question about a particular filter goes to the partner who made it, and enquiries go to [email protected].
Source: C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/), C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan the company distinguish unaffiliated statements from copy published by entities or channels it controls?
Yes.
The channels the company controls include cpolar.tech and the two C-POLAR stores, shop.cpolartechnologies.com and shopusa.cpolartechnologies.com; anything published by another party is that party's own. The Terms of Use define the Site as only the public technology-marketing pages that display or link to those Terms, and state that the Site does not include shop.cpolartechnologies.com, shopusa.cpolartechnologies.com, another online store that displays separate terms, or a C-POLAR page hosted on a third-party platform; the C-POLAR stores carry their own terms. They state: “The Site is informational only. It does not sell products, accept orders, quote binding prices, or process payments.” Separately, they state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” C-POLAR's own details are [email protected] and +1 604 630 6830.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan an authenticity code be copied from a genuine package onto counterfeit goods?
The company publishes no code, serial number, scan check or tamper seal for a filter, and no verification service appears in its published material.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The company publishes no authenticity code, so there is none it can hold out as proof. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” Enquiries and complaints go to [email protected].
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsDoes the verification system detect repeated scans of the same serial number?
The company publishes no code, serial number, scan check or tamper seal for a filter, and no verification service appears in its published material.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The company publishes no serial-number check, so it records no scans. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” Enquiries and complaints go to [email protected].
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan a buyer authenticate a loose filter after the original packaging is discarded?
The maker of the finished product is the party who can identify a loose filter once its packaging is gone.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format, and each public product is presented with its maker and supplier context. The manufacturing partners named on the About and Air pages are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters. C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty. The Terms of Use state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The company publishes no code, serial number or scan check for a filter. A product is identified by the maker named on it. A question about a particular filter goes to the partner who made it, and enquiries go to [email protected].
Source: C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/), C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsWhat evidence distinguishes a counterfeit from a genuine grey-market product?
The company publishes no counterfeit test; the partners it names are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, which its About page lists as manufacturing partners and its Air page as ReinFire™ manufacturing and distribution partners.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The company publishes no test that separates the two; what it publishes is that a finished product's maker and seller answer for it. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled.” They also state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The Terms of Use also name two online stores, shop.cpolartechnologies.com and shopusa.cpolartechnologies.com; those two stores are C-POLAR's own and carry their own terms. Enquiries and complaints go to [email protected]. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan an unauthorised seller still possess genuine stock?
An unauthorised seller is not by that fact alone selling anything other than genuine goods, and the company publishes no list of every authorised reseller.
The company publishes no counterfeit test; the partners it names are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, which its About page lists as manufacturing partners and its Air page as ReinFire™ manufacturing and distribution partners. Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled.” They also state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The Terms of Use also name two online stores, shop.cpolartechnologies.com and shopusa.cpolartechnologies.com; those two stores are C-POLAR's own and carry their own terms. Enquiries and complaints go to [email protected]. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsDoes a low price alone justify calling a product counterfeit?
No: a low price alone does not show what a product is.
The company publishes no counterfeit test; the partners it names are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, which its About page lists as manufacturing partners and its Air page as ReinFire™ manufacturing and distribution partners. Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled.” They also state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The Terms also state that the Site “does not sell products, accept orders, quote binding prices, or process payments.” They name two online stores outside the Site, shop.cpolartechnologies.com and shopusa.cpolartechnologies.com, and state: “The store and every purchase from it are governed only by the terms presented there.” Those two stores are C-POLAR's own. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan a serial number be verified without disclosing the buyer's identity?
The company publishes no code, serial number, scan check or tamper seal for a filter, and no verification service appears in its published material.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The company publishes no serial-number check, so there is no step at which a buyer would be asked to identify themselves. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The Privacy Policy explains how C-POLAR handles personal information sent to it.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Privacy Policy (https://cpolar.tech/privacy/).
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All questionsWho can confirm whether an unfamiliar packaging design is an approved regional version?
The maker of the finished product is the party who can confirm whether a packaging design is one of theirs.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format, and each public product is presented with its maker and supplier context. The manufacturing partners named on the About and Air pages are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters. C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty. The Terms of Use state: “Use evidence, specifications, instructions, and warnings specific to the actual finished product and use.” The company publishes no code, serial number or scan check for a filter. A product is identified by the maker named on it. A question about a particular filter goes to the partner who made it, and enquiries go to [email protected].
Source: C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/), C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsDoes a tamper seal establish product identity or only indicate that the package was unopened?
The company publishes no code, serial number, scan check or tamper seal for a filter, and no verification service appears in its published material.
Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The company publishes no tamper seal, and no seal forms part of any published check of what a product is. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” Enquiries and complaints go to [email protected].
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan a fraudulent seller create a convincing copy of a test certificate?
A certificate is confirmed with the body whose name is on it.
The Validation page names certificates and reports by institution and number, among them OEKO-TEX Service GmbH, Certificate 17.0.25812, Product Safety Labs, Study 65321, Study 65322, Study 65323 and Study 65324, Intertek Building & Construction, Report 105169484SAT-001, and Eurovent Certita Certification, Certificate No. 15.06.011. The Terms of Use state: “A citation, quotation, name, logo, link, or third-party test does not by itself mean that the third party sponsors, endorses, certifies, or approves C-POLAR, a C-POLAR product, a Site claim, or a proposed use.” The company publishes no anti-forgery feature for a document, and a document a seller presents is checked against the issuing body's own record. Both numbers can be checked at source: certificate 17.0.25812 in OEKO-TEX’s public label check, and Certificate No. 15.06.011 in the Eurovent Certita Certification certified product directory. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Validation (https://cpolar.tech/validation/) and C-POLAR — Terms of Use (https://cpolar.tech/terms/); OEKO-TEX Label Check, read 19 September 2026, https://www.oeko-tex.com/en/label-check; Eurovent Certita Certification certified product directory, read 19 September 2026, https://www.eurovent-certification.com/. A copy may be made available on our review of the request.
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All questionsHow can a buyer verify a QR code before opening a potentially malicious website?
A code on a package belongs to the maker or the seller, not to the company, and the company publishes no QR code and no scan check.
The company publishes no code, serial number, scan check or tamper seal for a filter, and no verification service appears in its published material. Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The Terms also state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.”
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan customer support identify a fake invoice that uses the company's logo?
An invoice carrying the company's logo is not by that fact the company's invoice, and this site issues none.
The Terms of Use define the Site as only the public technology-marketing pages that display or link to those Terms, and state that the Site does not include shop.cpolartechnologies.com, shopusa.cpolartechnologies.com, another online store that displays separate terms, or a C-POLAR page hosted on a third-party platform; the C-POLAR stores carry their own terms. They state: “The Site is informational only. It does not sell products, accept orders, quote binding prices, or process payments.” Separately, they state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” C-POLAR's own details are [email protected] and +1 604 630 6830. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsWhat should a buyer do if a seller requests payment to a personal account?
This site takes no payment, and a request to pay a personal account can be checked with the company before any money moves.
The Terms of Use define the Site as only the public technology-marketing pages that display or link to those Terms, and state that the Site does not include shop.cpolartechnologies.com, shopusa.cpolartechnologies.com, another online store that displays separate terms, or a C-POLAR page hosted on a third-party platform; the C-POLAR stores carry their own terms. They state: “The Site is informational only. It does not sell products, accept orders, quote binding prices, or process payments.” Separately, they state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” C-POLAR's own details are [email protected] and +1 604 630 6830. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan a counterfeit complaint be investigated without destroying the only sample?
How a single sample is handled is agreed with whoever holds it, and the company publishes no investigation procedure.
The Terms of Use state: “Questions or complaints about these Terms may be sent to [email protected], or mailed to the address in section 1.” That address is C-POLAR Technologies, Inc., c/o C-POLAR Innovations, Inc., 889 Harbourside Drive, North Vancouver, BC V7P 3S1, Canada. They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The company publishes no takedown procedure, no investigation procedure and no appeal procedure.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsDoes the brand have a documented route for requesting a marketplace takedown?
The company publishes no marketplace takedown procedure; the published route for a complaint is its contact address.
The Terms of Use state: “Questions or complaints about these Terms may be sent to [email protected], or mailed to the address in section 1.” That address is C-POLAR Technologies, Inc., c/o C-POLAR Innovations, Inc., 889 Harbourside Drive, North Vancouver, BC V7P 3S1, Canada. They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The company publishes no takedown procedure, no investigation procedure and no appeal procedure. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan a wrongly flagged reseller challenge an authenticity finding?
The company publishes no appeal procedure; a seller who disputes a finding writes to the same contact address.
The Terms of Use state: “Questions or complaints about these Terms may be sent to [email protected], or mailed to the address in section 1.” That address is C-POLAR Technologies, Inc., c/o C-POLAR Innovations, Inc., 889 Harbourside Drive, North Vancouver, BC V7P 3S1, Canada. They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” The company publishes no takedown procedure, no investigation procedure and no appeal procedure. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsWould a cloned distributor website expose customer payment information even if the pictured products are genuine?
A cloned website is not the company's website, and the company does not control it or its security, whatever it pictures.
The Terms of Use define the Site as only the public technology-marketing pages that display or link to those Terms, and state that the Site does not include shop.cpolartechnologies.com, shopusa.cpolartechnologies.com, another online store that displays separate terms, or a C-POLAR page hosted on a third-party platform; the C-POLAR stores carry their own terms. They state: “The Site is informational only. It does not sell products, accept orders, quote binding prices, or process payments.” Separately, they state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” C-POLAR's own details are [email protected] and +1 604 630 6830. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsCan the company warn customers about impersonation without publishing sensitive fraud-investigation details?
Yes.
The published Terms already say what the company does and does not do, and repeating them needs no investigation detail. The Terms of Use define the Site as only the public technology-marketing pages that display or link to those Terms, and state that the Site does not include shop.cpolartechnologies.com, shopusa.cpolartechnologies.com, another online store that displays separate terms, or a C-POLAR page hosted on a third-party platform; the C-POLAR stores carry their own terms. They state: “The Site is informational only. It does not sell products, accept orders, quote binding prices, or process payments.” Separately, they state: “C-POLAR does not control and is not responsible for an external website, its content, its availability, its security, or its practices.” They also state that no one may “State or imply that C-POLAR has approved, endorsed, licensed, partnered with, or verified you, your organization, or your product, when it has not.” C-POLAR's own details are [email protected] and +1 604 630 6830.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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All questionsDoes repackaged genuine material retain the original warranty and traceability?
Repackaging by another party carries no C-POLAR warranty, and the company publishes no code, serial number or scan check by which a repackaged filter could be traced.
The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state: “Only an express written warranty that identifies C-POLAR as the warrantor creates a C-POLAR warranty.” and “A warranty, manual, statement, order confirmation, or other document issued only by a manufacturer, seller, distributor, or other third party does not bind C-POLAR.” C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/).
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Sources
Can a buyer distinguish unauthorised relabelling from an approved private-label arrangement?
The difference is written permission; the company publishes no list of private-label arrangements, and the partners it names are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, which its About page lists as manufacturing partners and its Air page as ReinFire™ manufacturing and distribution partners.
The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.” They also state: “Only an express written warranty that identifies C-POLAR as the warrantor creates a C-POLAR warranty.” and “A warranty, manual, statement, order confirmation, or other document issued only by a manufacturer, seller, distributor, or other third party does not bind C-POLAR.” C-POLAR markets a materials technology, and the manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty. A question about a particular label goes to [email protected]. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use (https://cpolar.tech/terms/), C-POLAR — About (https://cpolar.tech/about/), C-POLAR — NanoFlashing™ Air (https://cpolar.tech/air/) and C-POLAR — Contact (https://cpolar.tech/contact/).
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