What evidence shows that a reported claim or quality issue was resolved before the affected copy or product continued?
Last reviewed: .
What evidence shows that a reported claim or quality issue was resolved before the affected copy or product continued?
The company publishes no record of individual concerns or of how each was resolved; when its own published wording changes, the page at the same address carries the new text.
The company publishes its contact details on the Contact page for a question or a complaint, and a second, formal route for a legal notice. The Contact page gives [email protected] and +1 604 630 6830 for general enquiries. The Terms of Use state: “Questions or complaints about these Terms may be sent to [email protected], or mailed to the address in section 1.” That address is C-POLAR Technologies, Inc., c/o C-POLAR Innovations, Inc., 889 Harbourside Drive, North Vancouver, BC V7P 3S1, Canada. For a legal notice, section 16 requires a written notice describing the material facts, the legal basis and the relief requested, sent to [email protected] with the subject “Legal Notice” and by a tracked delivery method to that address.
What the company answers for is its own published text. Each answer in this library carries the date it was last reviewed. A concern about a finished product, about a claim made for it or about the conditions of the work that makes it is raised with the party responsible for that product or that workplace.
Source: C-POLAR — Terms of Use, sections 1, 16 and 18, https://cpolar.tech/terms/; C-POLAR — Contact, https://cpolar.tech/contact/; C-POLAR — Home, https://cpolar.tech/.
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