Can a customer question answered by a seller become part of the product's public claim record?
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Can a customer question answered by a seller become part of the product's public claim record?
An answer given by a seller is that seller’s claim.
The manufacturer and seller of a finished product are responsible for its design, manufacture, labeling, instructions, claims, sale, and warranty, except for a responsibility C-POLAR expressly accepts in a Separate Agreement. The Terms of Use state: “Nothing on the Site authorizes anyone to manufacture, integrate, market, resell, or describe a product as C-POLAR-enabled. Nothing authorizes anyone to describe itself as a C-POLAR partner. Written permission is required.”
When wording changes, the page at the same address carries the new text, and a copy held in a cache or an archive is not the company's current wording. Who reworks a listing, who relabels stock and who pays for it are terms of the agreement between the parties to it. A claim on a product, on a listing or on stock already sold is the responsibility of the party that made it. The manufacturing and distribution partners the company names on its About and Air pages are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, and the two products it names are INHALO™ and ReinFire™. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — About, https://cpolar.tech/about/; C-POLAR — NanoFlashing™ Air, https://cpolar.tech/air/; C-POLAR — Terms of Use, sections 5 and 6, https://cpolar.tech/terms/; C-POLAR — Home, https://cpolar.tech/.
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