How are warranty costs allocated when the distributor is the customer's first contact?
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How are warranty costs allocated when the distributor is the customer's first contact?
The warranty on a finished product is given by its manufacturer or its seller, not by this site.
The Terms of Use state that only an express written warranty that identifies C-POLAR as the warrantor creates a C-POLAR warranty, and that a warranty, manual, statement, order confirmation, or other document issued only by a manufacturer, seller, distributor, or other third party does not bind C-POLAR. Every commercial NanoFlashing™ product is made by a manufacturing partner, in their facility, in their format, and the warranty supplied with that product is its maker's or seller's. The Terms of Use add: “Nothing in this section removes a right that the law gives you.” A claim goes to the seller named on the purchase record, or to [email protected]. The manufacturing and distribution partners the company names on its About and Air pages are Aero Pro, AQ Filter, BGE Indoor Air Quality Solutions, Olympic International and VOLZ Filters, and the two products it names are INHALO™ and ReinFire™. NanoFlashing™ is a technology; the name, rating and sale of a product that carries it are set by that product's maker and seller.
Source: C-POLAR — Terms of Use, section 6, https://cpolar.tech/terms/, C-POLAR — About, https://cpolar.tech/about/, and C-POLAR — Contact, https://cpolar.tech/contact/; C-POLAR — NanoFlashing™ Air, https://cpolar.tech/air/.
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